PRIVACY POLICY
Etapas D’Aventura – Serviços e Representações, Lda. (trade mark Vitae Professionals) respects your privacy and wants you to be familiar with how we collect, use, and disclose information. This Privacy Policy describes our practices in connection with information that we collect through the website (hereinafter the “Service”) operated and controlled by us from which you are accessing this Privacy Policy. We encourage you to read the full Privacy Policy before using this Service or providing any personal and professional information. By providing personal and professional information to us or by using the Service, you acknowledge that you have read and understand this Privacy Policy.
This Privacy Policy aims to inform you about the types of personal data we collect, the purposes for which we use the data and the ways in which the data is processed. We also aim to fulfill the obligation of transparency under the Regulation (EU) 2016/679 (General Data Protection Regulation) and any national laws that may apply.
LIABILITY FOR PROVIDING PERSONAL DATA
Acceptance of this privacy policy establishes consent to your data processing in the precise terms and conditions in which they are expressed. Please read these conditions carefully. If you do not consent to their use, do not accept them.
By providing personal data we are assuming that you are the lawful holder of the said data.
INFORMATION COLLECTION
We may ask you to submit personal and professional information in order for you to benefit from certain features (such as international recruitment, translation and certification of documents, newsletter subscriptions with articles, workshops, events, promotions, offers, vacancies and e-books, tip/pointers or order processing).
We can collect the following data (but not limited to): full name, age, date of birth, gender, marital status, address, copy of identification document, contact, email, skype ID, Curriculum Vitae, academic certificates, clinical skills test, language certificates, criminal record, photos on your cv, IBAN.
Each personal and professional data required is mandatory for the development of certain services, and refusal to provide it may result in candidates being unable to take part in the recruitment process, workshops and events, as well as being unable to carry out translation and/or certification work.
We may combine the information you submit with other information we have collected from you, whether online or offline, including, for example, in a preliminary interview. We may also combine it with information we receive about you from other sources, publicly available information sources (including information from your publicly available social media profiles), and other third-party information providers, such as:
- references: when you are offered a job;
- former employers: to confirm dates of employment;
- educational institutions: to check your academic qualifications;
- publicly available sources such as Linkedin and social media sites to enhance the information we have about you, to help us find you more suitable positions;
- clients to whom we have provided your CV and who have contacted you as part of a job application or who have given feedback on your CV.
SENSITIVE INFORMATION
Unless we specifically request or invite it, we ask that you not send us, and you not disclose, any sensitive personal information on or through the Service or otherwise directly to us.
AUTOMATIC INFORMATION COLLECTION AND USE
This policy explains how we use cookies and similar technologies to recognize you when you visit our website. It is important that you understand what cookies are and how to use them.
Cookies are text files with small pieces of data — like a username and password — that are used to identify your computer as you use a network. Specific cookies are used to identify specific users and improve their web browsing experience. Data stored in a cookie is created by the server upon your connection. This data is labelled with an ID unique to you and your computer. When the cookie is exchanged between your computer and the network server, the server reads the ID and knows what information to specifically serve you.
Types of cookies:
- Strictly necessary cookies are cookies required for the website to function and provide the basic information requested by the website user. These cookies are exempt from collecting user consent and can be set regardless.
- Functional cookies help you as a website owner to personalize your end-users browsing experience. Unlike necessary cookies, these cookies support additional functionality that enhances your site. These cookies are anonymous and don’t track browsing activity across other websites.
- Marketing cookies are usually third-party persistent cookies that track visitor web activity to provide targeted advertisement. These cookies, unlike statistical cookies, are used to support online marketing by collecting information about the users to promote products through partners and other platforms.
- First-party cookies are set and stored by the visited website itself. The data collected by these cookies are usually only available to the website owner. - Third-party cookies are created and set by a service that differs from the one the user is visiting.
- Third-party services set these cookies, and the data collected can usually be accessed on any website that utilises the same service.
- Social media cookies are cookies used to connect a website to a third-party social media platform. They remember a user's details after the user signs in to a social media account from a website. Many social media cookies are set through plugins, widgets, and sharing buttons.
We and our service providers may collect certain information automatically as you navigate around the Service. Except where allowed by applicable law, we place cookies after having received your consent through the cookie banner or preference center. We and our service providers may also automatically collect and use information in the following ways as you navigate around the Service:
a) Through your browser: Certain information is collected by most browsers, such as your Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, and Internet browser type and version. We may collect similar information, such as your device type and identifier, if you access the Service through a mobile device. We use this information to ensure that the Service functions properly.
b) Using cookies: Cookies are pieces of information stored directly on the computer you are using. Cookies allow us to collect information such as browser type, time spent on the Service, pages visited, and language preferences. We and our service providers use the information for security purposes, to facilitate navigation, display information more effectively, and to personalize your experience while using the Service. We also use cookies to recognize your computer or device, which makes your use of the Service easier, such as to remember what is in your shopping cart. In addition, we use cookies to gather statistical information about Service usage in order to continually improve its design and functionality, understand how individuals use it, and to assist us with resolving questions regarding it. Cookies further allow us to select which of our advertisements or offers are most likely to appeal to you and display them while you are on the Service. We may also use cookies in online advertising to track consumer responses to our advertisements.
c) You can refuse to accept these cookies by following your browser’s instructions; however, if you do not accept them, you may experience some inconvenience in your use of the Service. You may also not receive advertising or other offers from us that are relevant to your interests and needs. To learn more about cookies, please visit http://www.allaboutcookies.org.
d) Using pixel tags, web beacons, clear GIFs, or other similar technologies: These may be used in connection with some Service pages and HTML‑formatted e‑mail messages to, among other things, track the actions of users and e‑mail recipients, measure the success of our marketing campaigns, and compile statistics about Service usage.
e) Interest-based advertising: We may use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to you when you access and use the Service and other online services, based on information relating to your access and use of the Service and other online services on any of your devices. To do so, these companies may place or recognize a unique cookie on your browser (including through the use of pixel tags). They may also use these technologies, along with information they collect about your online use, to recognize you across the devices you use, such as a mobile phone and a laptop.
If you would like more information about this practice, and to learn how to opt-out of it, in desktop and mobile browsers on the particular device on which you are accessing this Privacy Policy, please visit http://optout.aboutads.info/#/ and http://optout.networkadvertising.org/#/. You may download the AppChoices app at www.aboutads.info/appchoices to opt-out in mobile apps.
f) IP address: Your IP address is a number that is automatically assigned to your computer by your Internet Service Provider. An IP address is identified and logged automatically in our server log files whenever a user visits the Service, along with the time of the visit and the pages visited. Collecting IP addresses is standard practice and is done automatically by many online services. We use IP addresses for purposes such as calculating Service usage levels, diagnosing server problems, and administering the Service. We may also derive your approximate location from your IP address.
g) Device Information: We may collect information about your mobile device, such as a unique device identifier, to understand how you use the Service.
HOW WE USE AND DISCLOSE INFORMATION
We use and disclose information you provide to us as described to you at the point of collection. Please see the section entitled “Choices and Access” below to learn how you may opt-out of certain of our uses and disclosures.
Where required by applicable law, we will obtain your consent to our use of your personal and professional information at the point of information collection. We may also use information about you as necessary to enter into a contract, fulfill a legal obligation or to pursue our legitimate business interests such as international recruitment and translation and certification of documents, namely:
- communication with the data subject;
- analyzing the professional profile and respective competencies for job applications;
- sending information on job opportunities / training / events / promotions / offers; - drawing up CVs;
- scheduling online and face-to-face interviews;
- collecting the documentation required by the employer for interviews and / or starting work;
- drawing up contracts;
- publicizing Vitae Professionals’ services to the public;
- sending satisfaction surveys for the services provided by Vitae Professionals;
- translation and certification of documents;
- application for registration with a professional organization;
- issue of invoices;
- Occupational English Test.
We may also rely on other legal bases, specifically for:
1. Providing the functionality of the Service and fulfilling your requests:
1.1 - to provide the functionality of the Service to you and providing you with related customer service;
1.2 - to respond to your inquiries and fulfill your requests, such as to send you documents you request or to e‑mail alerts;
1.3 - to send you important information regarding our relationship with you or regarding the Service, changes to our terms, conditions, and policies, and/or other administrative information.
We will engage in these activities to manage our contractual and non-contractual relationship with you and/or to comply with a legal obligation.
2. Accomplishing our business purposes:
2.1 - for data analysis, for example, to improve the efficiency of the Service;
2.2 - for audits, to verify that our internal processes function as intended and are compliant with legal, regulatory, or contractual requirements;
2.3 - for fraud and security monitoring purposes, for example, to detect and prevent cyberattacks or attempts to commit identity theft;
2.4 - for developing new products and services;
2.5 - for enhancing, improving or modifying our website or products and services;
2.6 - for identifying Service usage trends, for example, understanding which parts of our Service are of most interest to users;
2.7 - for determining the effectiveness of our promotional campaigns so that we can adapt our campaigns to the needs and interests of our users.
We will engage in these activities to manage our contractual and non-contractual relationship with you and/or to comply with a legal obligation.
3 - Analysis of Personal Information to provide personalized services:
3.1 - to better understand you so that we can personalize our interactions with you and provide you with information and/or offers tailored to your interests;
3.2 - to better understand your preferences so that we can deliver content via the Service that we believe will be relevant and interesting to you. We will provide personalized services either with your consent or because we have a legitimate interest.
We also disclose information collected through the Service to:
- hospitals,
- nursing homes,
- private practices as part of the international recruitment of healthcare professionals (indispensable for the candidate’s placement);
- international recruitment companies (indispensable for the candidate’s placement);
- Lawyers and Translators, in order to translate and certify documentation;
- foreign professional bodies for registration or accreditation purposes;
- to our third-party service providers who provide services such as website hosting, management and moderating, contract management support service (Recruit CRM: https://recruitcrm.io/), payment processing, e-mail and direct mail delivery services, auditing, and other services, in order to enable them to provide services;
- to Pensamento Ilimitado Unipessoal Lda., which is a training company that is dedicated to providing training in the areas of health, nursing and languages (https://vpformacao.com/)
- as permitted by applicable law, to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).
In addition, we may use and disclose your information as we believe to be necessary or appropriate:
a) to comply with legal process or applicable law, which may include laws outside your country of residence;
b) as permitted by applicable law to respond to requests from public and government authorities, which may include authorities outside your country of residence;
c) to enforce our terms and conditions
d) to protect our rights, privacy, safety, or property, and you, or others.
e) we may also use and disclose your information in other ways after obtaining your consent to do so.
We may use and disclose information we collect automatically as described above, under “Automatic Information Collection and Use.”
In addition, where allowed by applicable law, we may use and disclose information that is not in personally identifiable form for any purpose. If we combine information that is not in personally identifiable form with information that is identifiable (such as combining your name with your geographical location), we will treat the combined information as personal information as long as it is combined.
CHOICES AND ACCESS
Your choices regarding our use and disclosure of your personal information.
We give you choices regarding our use and disclosure of your personal information for marketing purposes. You may opt-out from:
- Receiving marketing communications from us: If you no longer want to receive marketing communications from us on a going‑forward basis, you may opt out of receiving them by contacting us via rgpd@vitaeprofessionals.com. In your request to us, please provide your name, identify the form(s) of marketing communications that you no longer wish to receive, and include the address(es) to which it/they are sent. You may opt-out of receiving marketing e‑mails from us by following the unsubscribe instructions provided in any such message.
- Receiving reminders from us: If you no longer want to receive reminders from us on a going‑forward basis, you may opt-out of receiving them by contacting us via rgpd@vitaeprofessionals.com. In your response to us, please provide your full name and the e‑mail address or phone number at which you receive reminders from us.
We will seek to comply with your request(s) as soon as reasonably practicable. Please also note that if you opt out of receiving marketing‑related messages from us, we may still send you important transactional and administrative messages, from which you cannot opt out.
How you can access, change, or delete your personal information
The data subject has the right to request data portability and to request data elimination, limitation, access, and correction, as long as there are no legal implications that lead to a different decision by Vitae Professionals. The elimination and/or limitation of data can cause the impossibility of placement in an employer or participating in training, workshops, and/or events.
The data subject has the right to be informed about the identity of the recipients of their data.
To perform your rights, or in doubt, please contact us via rgdp@vitaeprofessionals.com. The subject data has the right to file a complaint to a supervisory authority.
LEGAL GROUNDS FOR PROCESSING YOUR PERSONAL DATA
According to the GDPR, we have the following legal grounds for processing your personal data:
a) Performance of a contract - to fulfil our contractual obligations to you, for example, when clients contract services and candidates accept our terms and conditions. Or about potential clients or candidates to take steps that would be necessary to enter into a contract with us.
b) Fulfilment of a legal obligation - where we need to process your personal data to comply with legal or regulatory obligations;
c) Our legitimate interests or those of third parties, including:
-responding to your requests and inquiries (the legitimate interest, in this case, is to maintain constant and up-to-date communication with clients and candidates, which is part of any business relationship);
- optimizing the performance of our website and the user experience;
- inform about our services, job opportunities, industry reports and insights, events, promotions, and competitions and;
- to ensure that our operations are conducted efficiently or to provide satisfaction surveys of our services; - to ensure recruitment via other recruitment companies.
CROSS-BORDER TRANSFER
Your personal and professional information is stored and processed in a customer relationship management service called "Recruit CRM" based in New Jersey, U.S.A. According to its internal data protection policy, it fully complies with the GDPR. For more information, you can visit: https://recruitcrm.io/legal/gdpr/ ;
Those data are also transferred within the European Economic Area:
a) to international healthcare recruitment agencies:
aa) “Thymic Europe” based in Belgium - For more information, you can visit: https://thymic-europe.eu/onewebmedia/Privacy%20Policy.pdf
ab) “Medic Match” and “Medi Interim” based in The Netherlands - For more information, you can visit: https://medicmatch.nl/ and https://medi-interim.nl/
b) to a temporary clinical and non-clinical staff provider to the NHS based in the UK called “NHS Professionals”. For more information, you can visit: https://www.nhsprofessionals.nhs.uk/privacy-notice
The United Kingdom, as a country outside the European Economic Area, is recognized as providing an adequate level of data protection according to the standards of the European Economic Area. For more information, please visit https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_en ; https://ec.europa.eu/commission/presscorner/detail/en/IP_21_3183 and https://ico.org.uk/for-organisations/data-protection-and-the-eu/data-protection-and-the-eu-in-detail/adequacy/
SECURITY
We seek to use reasonable organizational, technical, and administrative measures designed to protect personal information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please immediately notify us in accordance with the “Contacting Us” section below.
RETENTION PERIOD
We will retain your personal information for 7 (seven) years. After this period, the data subject 's authorization to keep the data will be asked again.
THIRD-PARTY SITES AND SERVICES
This Service may contain links to sites of third parties. This Privacy Policy does not address, and we are not responsible for the privacy, information, or practices of any third parties, including any third party operating any site or online service (including, without limitation, any application) that is available through this Service or to which this Service contains a link. The availability of, or inclusion of a link to, any such site or property on the Service does not imply endorsement of it by us.
CONTACT US
The company Etapas D’Aventura – Serviços e Representações, Lda. located in Rua Vale Formoso, nº 288, R/C, 4200-509 Porto, Portugal, is the company responsible for the collection, processing, and disclosure of personal information under this privacy policy. If you have any questions about this privacy policy, you can contact us via or write to us at the following address:
Etapas D’Aventura – Serviços e Representações, Lda.
Encarregado pela Protecção de Dados
Rua Vale Formoso, nº 288, R/C, 4200-509 Porto
Portugal
